Granite is one of Ireland's most established digital agencies, delivering web, design, and digital marketing services to a broad client base. With high inbound traffic and a diverse service offering, they needed a way to engage website visitors instantly and route them toward the right service team.
We designed and deployed an AI assistant on Granite's website that handles initial visitor engagement — answering questions about services, qualifying project enquiries, and directing visitors to the appropriate team. The assistant maintains Granite's professional brand voice while ensuring no potential lead goes unattended.
Custom AI assistant reflecting Granite's brand and service portfolio
Lead qualification and intelligent routing
Coverage across web development, design, SEO, and digital marketing services
Always-on engagement for out-of-hours visitors
