The Cliffs of Moher attract millions of visitors annually from every corner of the world. Clare County Council needed a digital solution that could serve an international audience — answering questions about tickets, accessibility, transport, weather, and opening hours — in the visitor's own language, around the clock.
We designed and deployed a multilingual AI assistant on the Cliffs of Moher website, supporting over 100 languages. The system handles complex, context-dependent queries conversationally — from parking availability to accessibility information for visitors with mobility needs.
Multilingual AI assistant supporting 100+ languages
Real-time information on tickets, tours, weather, transport, and accessibility
Conversational interface designed for international tourists
24/7 coverage to support visitors across all global time zones
Engagement data shows strong uptake, with international visitors particularly valuing the multilingual capability. High satisfaction scores on accessibility and weather queries — two areas where timely, accurate information directly impacts visit quality.
