Ceramic City is an Ireland-based tiles and bathroom retailer serving both trade and retail customers. With a large showroom and extensive product range, customers often need guidance on product suitability, specifications, and availability before visiting in person.
We built an AI assistant for their website that handles product enquiries, provides guidance on tile types for different applications, and answers questions about showroom visits and delivery. The assistant ensures potential customers get the information they need to make confident purchasing decisions.
Product-aware AI assistant for tiles, bathroom ware, and accessories
Application-based product recommendations
Showroom and delivery information
24/7 pre-sales customer support