Ballyhass is one of Ireland's top outdoor adventure centres, offering activities from kayaking and climbing to summer camps and corporate team-building. Managing booking enquiries across multiple activity types, group sizes, and seasonal availability was consuming significant admin time.
We built a custom AI assistant integrated with Ballyhass's booking systems. It handles enquiries about activities, availability, group bookings, and pricing — guiding visitors through options conversationally and supporting the booking process end-to-end.
AI assistant with booking system integration
Activity, pricing, and availability information
Group and corporate booking support
Seasonal and camp-specific enquiry handling
The result: faster booking conversions, fewer abandoned enquiries, and a significant reduction in phone and email volume for the Ballyhass team.
